No six-week discovery phase. No agency theatre. Here's exactly what happens, what we need from you, and what you get — start to finish.
A 30-minute call and a short questionnaire. What you sell, who buys it, why they pick you over the place down the road. We look at your competitors and your Google presence before we call, so you're not explaining your own market to us.
Day 1 · 30 minutes of your timeYou see the design before a line of code exists — changes are cheap at this stage and expensive later. Then we build it: mobile-first, accessibility checked, fast, with the local search foundations already in place.
Days 2–12 · one hour of your timeWe verify everything before it goes live, then keep it alive: hosting, patching, backups, monitoring and your monthly edits. Email us a change; it ships. This is the part almost everyone else skips.
Day 14 → every month afterNot design. Not code. It's the photos you meant to send, the bio you keep rewriting, the login for a domain you registered in 2019 with an email you no longer use.
So we ask for all of it on day one, in one list, and we chase you about it. The 14-day clock pauses if we're waiting on you — that's in the contract, and it's the only fair way to promise a deadline at all.
About two hours total. Thirty minutes on a call, a short questionnaire, whatever photos and logos you already have, and access to your domain. Then an hour to review the draft. We write the copy — you shouldn't have to stare at a blank page describing your own business.
That's it. Not a 40-page brand questionnaire.
Two revision rounds are included; most clients use one. You see the design before we build, so changes happen while they're cheap. When you review, tell us what's wrong rather than how to fix it — "customers won't understand this bit" is far more useful to us than "make it blue."
Every page passes the same gate before it goes live: every form actually submits and the notification actually arrives, tap-to-call works on a real phone, it loads fast on mobile, it passes accessibility, the security headers are right, backups are confirmed, and monitoring is live. We don't tell you it's launched until that checklist passes.
Most websites are abandoned the day they launch. The designer disappears, nothing gets patched, the plugins rot, and eighteen months later it's slow, hacked, or quietly gone from Google.
Your care plan is the answer to that. Every month, without you asking:
Add Local Visibility and we run your Google presence too, and report your map rank alongside it.
You take everything. Your domain was in your name from day one. We hand over a full export of the site and your hosting credentials within five business days. The procedure is written into the contract before you sign it — we'd rather be easy to leave and give you a reason to stay.
The questions people ask before starting.
Fourteen days from kickoff to live for Starter and Business sites, provided we get your content and feedback on schedule. That deadline goes in your contract. Larger builds with a store or booking system get a custom timeline agreed before we start.
About two hours in total. Thirty minutes on a discovery call, a short questionnaire, whatever photos and logos you already have, and access to your domain. Then roughly an hour to review the draft. We write the copy so you do not have to stare at a blank page.
Two revision rounds are included and most clients use one. We show you the design before we build it, so changes happen when they are cheap rather than after everything is coded. If we are genuinely not converging, you can walk away and only pay for work completed.
Your care plan starts. We host it, patch it, back it up daily plus keep independent copies off-platform, monitor it around the clock, and make your content edits. On the first of every month you get a plain-English report showing what we did and what it did for you.
A career cybersecurity operations leader, working with a Telly Award recognised video partner when a project calls for film. You deal with the same person the whole way through. No account manager relay, no offshore handoff after the deposit clears.
We'll check your website and your Google presence properly — a real person, not an automated PDF — and send you a plain-English scorecard within 48 hours.
No spam, no pressure. One scorecard, one follow-up. No site yet? We'll show you what one could do.